Communication and messaging tools
Communication and messaging tools
Synchronous and asynchronous communication
Communicating information between team members is key in successful collaboration. This is why several communication and messaging tools are at the core of the Acollab collaborative platform.
The communication needs within a team can be of different kinds:
Asynchronous communication
These are delayed communications, such as email exchanges.
This way of communicating lets you talk to someone even if they’re not available right away, and it gives you time to think about what you want to say.
Acollab offers two asynchronous communication applications: Messaging and Forum.
Synchronous communication
These are communications that take place in real time, such as telephone conversations.
This method of communication has the advantage of speed and generally allows for more direct communication.
Acollab allows synchronous communication via its real-time chat application.
Communication by messages – Messaging tools
All your team’s messages in one place
The Messages application allows you to publish written team or project updates to your colleagues.
The messages posted by each team member are visible to everyone and easy to find. This makes it easier for new employees to settle in, since they have immediate and easy access to information.
Main features include
- Creation of HTML messages, with the possibility to attach links and files.
- Search for messages (using filters, keywords).
- Replies to a message using comments.
- Customizable notifications in case of a new message or comment.
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Online chat
Exchange in real time
The Chat application allows you to text with a member or subgroup of your team.
Main features include
- Private messages to a collaborator
- Chat rooms, allowing several people to exchange ideas in real time on a given subject.
- Invitations from platform members to a “chat room”.
- Ability to pin a message for all participants in the discussion.
Forums
A place for exchange
The forum is an asynchronous discussion space, allowing its members to exchange on several topics organized in discussion threads. Exchanges on a given subject are organized in a hierarchical manner.
The Forum application allows you to create your own internal forum within the company, team or project.
How does a forum work?
A forum is quite simple. First, you create forums and sub-forums on the topics of your choice. Then, in each forum, users create discussion topics (or questions), and other users can reply to them via messages (or replies).
Everyone has the option to receive notifications according to recent activity on the forum: e.g. when a contribution to one of its discussions is published, as soon as a new discussion is initiated, etc…
The ideal tool to ask a question
The forum is very useful for asking a question to the whole team and allows each member to benefit from the answers previously provided by other members.
Other Features of Acollab
Acollab is a collaborative platform that includes various tools: a shared calendar, a document management system (GED), a Kanban board, and more.